At GrowthGuys.biz, we want you to be fully satisfied with your purchase. If you’re not completely happy with your order, we offer a straightforward return and refund process.
1. Return Eligibility
Items must be returned within 30 days of the purchase date.
Products must be in unused, original condition with packaging intact.
We do not accept returns on perishable or custom-made items unless they arrived damaged or defective.
2. How to Initiate a Return
Contact our support team at [email protected] with your order details.
Once approved, we’ll provide return instructions and a shipping address.
Customers are responsible for return shipping costs unless the item was incorrect or damaged.
3. Refund Process
After receiving and inspecting the return, refunds will be processed within 7-10 business days.
Refunds will be issued to the original payment method used at checkout.
If the item is damaged, please provide photos with your return request for quick resolution.
4. Exchanges
If you’d like to exchange an item for something else, please reach out to us, and we’ll assist in finding the best solution.