Where we ship
We ship to addresses within Canada only. Every order is dispatched domestically from within Canada via Canada Post, so there are no border crossings and no customs delays. Flex Delivery and PO boxes are supported.
Processing times
Orders are processed once your cryptocurrency payment has confirmed on the network. Most orders ship the same business day; all orders are processed within 24 hours on business days.
Shipping rates
- Free shipping on orders of $350 CAD or more.
- Orders under $350 are charged the rate shown at checkout for the service you choose.
Delivery estimates
Standard delivery is typically 1–3 business days after dispatch. Remote and rural communities, and courier delays outside our control, can add time.
Tracking
Every order includes tracking, emailed to you when your parcel ships. If you haven’t received tracking within one business day of your order confirmation, please check your spam folder, then contact us.
Packaging
All orders are packed securely in discreet, unbranded packaging.
Lost or damaged parcels
If tracking shows no movement for 5 business days, or your parcel arrives damaged, email [email protected] with your order number and photos (for damage) and we’ll work with you and Canada Post to resolve it.